User questions

Question
Answer
  • What is Z wave technology?
  • My lock won't connect to the app
  • Can I control a Z-wave thermostat from my phone
  • Connected
  • BE369
  • How does Nexia™ Home Intelligence work
  • BE468
  • FE599
  • BE469
  • How does the Nexia Bridge work
  • I have more than one Schlage Sense Smart Deadbolt (BE479). Do I need more than one Wi-Fi Adapter? (BR400)
  • The Schlage Sense Wi-Fi Adapter (BR400) works with...
  • How to set up the Schlage Sense Wi-Fi Adapter (BR400)
  • How to set-up the Schlage Sense Wi-Fi Adapter for iOS (BR400)
  • How to set up the Schlage Sense Wi-Fi Adapter for Android (BR400)
  • If I already have a Schlage Sense lock, how do I update it so that I can use it with Android and/or the Wi-Fi Adapter?
  • Remote access to the Schlage Sense Smart Deadbolt (BE479) from Android Smartphones + iOS
  • Schlage Sense Smart Deadbolt activity notifications (BE479)
  • Door Handles
  • F Series Knobs and Levers door prep template.
  • How do I remove the Schlage Custom Handleset trim?
  • How do I remove the knob or lever from my Schlage Custom (FC21) lock?
  • Keypad Programming Guide / User Guides
  • How does the ND73 function?
  • How does the FC21 Combined Interior Function Work?
  • How does the Schlage S251 interconnect lock operate?
  • Schlage Sense (BE479) Programming Code and Default Access Codes
  • Finish Codes
  • Programming Code
  • Can I delete the default codes?
  • Can't Delete All User Codes
  • Are the preset codes unique?
  • Can't change Programming Code
  • How long is my temporary code active?
  • How do I ensure others don’t have my codes?
  • How can I prevent someone from adding a code?
  • I entered a valid user code and received a green light, but my latchbolt does not retract.
  • There is a delay and I see green and red lights after I enter a valid code.
  • Codes are accepted by Keypad, but it won't unlock (blinks Green)
  • Codes are not Accepted by Keypad (blinks Red)
  • My thumbturn doesn’t work on my keypad lock.
  • Restore Factory Settings for Schlage Touch (FE695 / BE375)
  • Reset Keypad to factory settings - Video and instructions
  • What do the lights on my touchscreen mean for Schlage Touch Keyless Touchscreen locks? (BE375 / FE695)
  • Will it work with any type of light
  • Touchscreen Keypad Does Not Light Up
  • Can Keypad Locks be re-keyed to match existing keys?
  • Keying locks alike
  • How to rekey using your blue reset key
  • Can I use the same key as my other locks?
  • Rekey manual (professionals only)
  • Can you rekey your BE365 cylinder to a Kwikset, Titan, Weiser or Baldwin key?
  • SecureKey
  • Matching Keys
  • Can Schlage be keyed to Kwikset?
  • How do i "de-link" a Control lock?
  • Can't change Programming Code
  • Does changing the code length remove the default codes?
  • How do I modify access codes that can be used on the lock touchscreen?
  • How many codes can be stored in the Schlage Touch locks? (BE375 / FE695)
  • How do I ensure others don’t have my codes?
  • How can I prevent someone from adding a code?
  • I have to change the batteries often for the BE468, BE469 or the BE479
  • Programming Code
  • Codes are accepted by Keypad, but it won't unlock (blinks Green)
  • Does the Keypad Lock or Deadbolt need to be reprogrammed after changing the battery?
  • Keypad Programming Guide / User Guides
  • Does the Keypad Lock or Deadbolt need to be reprogrammed after changing the battery?
  • Programming the alarm is confusing. Why can’t this be done via the keypad?
  • Reset Keypad to factory settings - Video and instructions
  • Can't change Programming Code
  • Lost or need to locate Programming Code and Serial number.
  • Keypad Locks User Guide
  • Video: How to change the battery in Keypad Lock
  • Video: Wire Routing Instructions for Keypad Entry Flex-Lock (FE595)
  • Can Keypad Locks be re-keyed to match existing keys?
  • Can combo fob IBF120 be used with Schlage Express to program locks Be367 ?
  • Does the door need to be closed while programming the lock?
  • Remote access to the Schlage Sense Smart Deadbolt (BE479) from Android Smartphones + iOS
  • Video: How to program your Schlage Touch lock (BE375 / FE695)
  • Keypad Programming Guide / User Guides
  • Can I use a SNAP programmer to program your FE210 or BE367?
  • Problem! In Express, Generating Program Files freezes the Software
  • Schlage Sense (BE479) Programming Code and Default Access Codes
  • How do you enable fast programming in SMS Express
  • BE367 Programming Computer Compatability
  • Does the door need to be closed while programming the lock?
  • Can't change Programming Code
  • Schlage Express: Adding an additional time zone (SmarTime, Smart Time) creates all locks need to be programmed message (not an error)
  • Can I use a SNAP programmer to program your FE210 or BE367?
  • BE367 Programming Computer Compatability
  • How many RED Programming iButtons can be used for a BE367 or PED500?
  • My lock won't beep
  • Can combo fob IBF120 be used with Schlage Express to program locks Be367 ?
  • My code will not unlock the lock and the Schlage button flashes green, then red.
  • My lock won't connect to the app
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