User questions

Question
Answer
  • Does the Keypad Lock or Deadbolt need to be reprogrammed after changing the battery?
  • Perform a Battery Jump on Schlage Touch Lever (FE695)
  • Perform a Battery Jump on Schlage Touch Deadbolt (BE375)
  • The 2 outside LEDs are blinking periodically
  • Delay after valid User Code
  • How often should the battery be changed?
  • My thumbturn doesn’t work on my keypad lock.
  • I am in range of my lock, but the app does not appear to interact with the lock correctly. What should I do?
  • How do I view previous events that happened at my door?
  • I have to change the batteries often for the BE468, BE469 or the BE479
  • Keypad Locks User Guide
  • Keypad Programming Guide / User Guides
  • Touchscreen Keypad Does Not Light Up
  • Codes are not Accepted by Keypad (blinks Red)
  • Reset Keypad to factory settings - Video and instructions
  • FE Alarm Lock User Guide
  • Video: How to Program Keypad Lock
  • Video: How to change the battery in Keypad Lock
  • Will there need to be two different user codes if someone has a 4-digit code on an older keypad and a longer user code on the Touch Screen Deadbolt?
  • To Perform a Factory Default Reset - BE479
  • Can I convert a F-Series handleset to an FA-Series?
  • Handleset Tech Specs
  • F Series Latches available
  • Strikes available
  • What latch sleeves are available for F-series springlatches and deadlatches?
  • Handleset (F60) Exploded View
  • Thumbpress on handleset is hard depress
  • Paris (PRS) Handleset Design & Dimensions
  • Wakefield (WKF) Handleset Design and Dimensions
  • Greenwich (GRW) Handleset Design and Dimensions
  • Video & PDF: User & Alarm Programming for Touchscreen Deadbolt with Alarm
  • Video: How to Program Keypad Lock
  • What is Z-Wave
  • What is Z wave technology?
  • Z-Wave Association and Configuration Parameters
  • Can I control a Z-wave thermostat from my phone
  • BE469 is "locked" but Z-wave controller says it is "unlocked"
  • Can I use my deadbolt on other Z-wave based home automation systems?
  • Will my products work on other Z-Wave based home automation systems
  • Z-Wave
  • My deadbolt latch will not retract/extend
  • Motorized Electronic Deadbolt Latch Will Not Extend Completely
  • Motorized Electronic Deadbolt Latch Will Not Retract Completely
  • Deadbolt latch
  • Can I just use my existing deadbolt latch? It looks the same.
  • My Motorized Electronic Deadbolt Latch Keeps Going In and Out
  • B Series (Deadbolts) Latches available.
  • Adjust deadbolt latch from 2 3/8" to 2 3/4".
  • What latch sleeves are available for F-series springlatches and deadlatches?
  • Latch will not retract.
  • What is the part number for the set screw for the anti-ligature inside trim?
  • What is the part number for box or master carton for 98/99 device?
  • Missing or replacing parts
  • Are parts available for FE210 or BE367?
  • P515, P516 #’s – are packaging part numbers.
  • Can't find part number for VAM software
  • Warranty Information for replacement.
  • Part number for EL plunger Allen set screw?
  • If the old strike seems to work, do I need to replace it?
  • Door Thickness
  • What can I do if I lose the Privacy Pin
  • Did the Schlage D knob spring latch and dead latch part number change?
  • My thumbturn doesn’t work on my keypad lock.
  • Schlage Residential Warranty Applications
  • Schlage Express limitations, includes order part numbers & cutsheets
  • What parts do you have availble for the customer to order?
  • What if I lose the emergency unlock tool?
  • Bump Key Perspective from Schlage
  • Dexter By Schlage Warranty
  • What is the Part Number for a Mounting Block for BE367 lock?
  • F Series Knobs and Levers door prep template.
  • F-Series Knob & Lever Installation Instructions - P515-302
  • F Series Lever and Knob Deminsions
  • F Series Dummy (Decorative) Trim that is available.
  • F Series Functions / Descriptions
  • J Series Knob & Lever Functions/Descriptions
  • Is there a 5" backset latch available?
  • Is the Danbury (DNB) knob being discontinued?
  • Latch Extensions
  • What styles and finishes do you have available in your F51?
  • Proper Alignment of Door and Frame for a Smoothly Operating Lock
  • What is QM for Von Duprin?
  • Are door closers hurricane rated?
  • Do I need to install the re-enforcement plate on the door jamb?
  • Does Ives offer butt hinges for beveled edge doors?
  • I have to push or pull on the door to get it to lock
  • Do I need to consider door handing when installing Schlage Custom?
  • Why won't Schlage Express transfer door data to the HHD?
  • Where can I find a door template for the FC21 combined interior function?
  • What does “setup” or “handing” do? Is this required after a battery change?
  • The latch will not spring back out
  • What Residential Locks can be Master Keyed?
  • What keyed lock/function unlocks when inside knob/lever is turned?
  • Keyed Entry (F51) thumb turn just spins
  • Keyed-entry
  • Can Schlage be keyed to Kwikset?
  • My privacy lock (FA40/F40) unlocks from the outside.
  • Keying locks alike
  • Bed/Bath Emergency key
  • Lock Lubrication
  • The Schlage Button won't lock my lock
  • My user code will not unlock the lock and the Schlage button flashes red.
  • My code will not unlock the lock and the Schlage button flashes green, then red.
  • BE365 Lock and Leave will not work
  • My thumbturn doesn’t work on my keypad lock.
  • Schlage button blinks Red
  • VIDEO: Pressing the Schlage button unlocks the door
  • Falcon MA mortise RX switch working intermittently.
  • Will my products work on other Z-Wave based home automation systems
  • Does this work with controllers by others?
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